Data protection

Data protection

Kloska Management GmbH ("Kloska-Group") takes the protection of personal data very seriously. The protection of your privacy when using our websites is important to us. Therefore we strictly adhere to the rules of the data protection laws of the Federal Republic of Germany (BDSG), the Telemedia Act (TMG) and the European Data Protection Basic Regulation (EU-DSGVO). Insofar as reference is made in this data protection declaration to the DSGVO, it is made clear that this will only apply from 25 May 2018. Prior to this date, the legal basis is the BDSG.

Responsible for the processing of your personal data is:

Kloska Management GmbH 
Am Genter Ufer 4a 
21129 Hamburg 
Phone +49 (0) 40 781109-0
Email : mail@kloska.com

Name and address of the Data Protection Officer

We have appointed a data protection officer for our company. You can reach him or her electronically at the e-mail address  Datenschutz(at)kloska.com or at the following postal address

Kloska Management GmbH
To the Data Protection Officer
Am Genter Ufer 4a 
21129 Hamburg

You can reach our data protection officer at the above postal address, with the addition "To the data protection officer" or at the e-mail address: datenschutz(at)kloska.com. Our data protection officer is also happy to listen to your questions, suggestions or criticism regarding data protection.


Data processing for the provision of the contractual services
You can use our website and the contact data stored there to send us enquiries about orders for contractual services. Insofar as personal data are transmitted to us for this purpose or in any other way in the case of enquiries about orders, we process your data to answer your enquiries, to carry out the order/contract and for invoicing purposes. For this purpose we need your name, your address data and your e-mail address. Without these data we cannot execute the contract with you. Depending on the order/contract, we may need additional data, we will inform you about this in individual cases.
In the case of suppliers/service providers, we process the personal data provided by you for the purpose of ordering and calling up services on our part and to pay for your services. For this purpose, we require your name, address and account data. Depending on the service/contract, we may also require additional data, which we will inform you about in individual cases.
The basis for the data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Data processing for communication with you
In addition to the contract data, we process your communication data (address, telephone number, e-mail address) in order to be able to contact and communicate with you. Personal data that you provide us with by e-mail or telephone will only be processed for correspondence with you or for the purpose for which you have provided us with the data. The basis for the data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Data processing to fulfil legal obligations
In addition, we process your data for the fulfilment of legal obligations (e.g. regulatory requirements, commercial and tax law storage and verification obligations).

The basis for data processing is Art. 6 Para. 1 lit. c DSGVO, which permits processing to fulfil a legal obligation.


Categories of receipt of personal data
Your contract and communication data will be forwarded to the responsible department and the responsible employees within our company in order to answer your inquiries, to communicate or to carry out the order. The basis for this is again Art. 6 Para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Your personal data will only be passed on or otherwise transferred to third parties outside our company if this is necessary for the purpose of contract processing or invoicing or if you have given your prior consent or if there is a legal basis for the transfer. Insofar as we use the services of third parties for the execution and handling of processing procedures, the provisions of the basic data protection regulation are observed. Service providers who support us in providing our services to you are hosting providers, e-mail service providers, cloud service providers.


Duration of data storage
In principle, we delete your data as soon as they are no longer required for the above-mentioned purposes, unless temporary storage is still necessary. Thus, we store your data due to legal obligations of proof and retention, which result from the German Commercial Code and the German Fiscal Code, among others. The storage periods thereafter are up to ten full years. We also retain your data for the period during which claims against our company can be asserted (statutory limitation period of three or up to thirty years).

Data security
Your personal data is securely transmitted by us using encryption. We use the SSL (Secure Socket Layer) coding system. Furthermore, we secure our websites and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Our security measures are continuously improved in accordance with technical developments.

Log files
Every time our website is accessed, usage data is transmitted by the respective Internet browser and stored in log files, the so-called server log files. The data records stored in this process contain the following data: Date and time of access, name of the page accessed, IP address, referrer URL (the URL from which you accessed the website), the amount of data transferred, as well as product and version information of the browser used and the operating system of your PC. The IP addresses of users are deleted or anonymized after the end of use. The data is not evaluated in any other way, except for statistical purposes and then basically in anonymized form. No personal "surfing profiles" or similar are created or processed.

The basis for data processing is Art. 6 Par. 1 letter f DSGVO, which permits the processing of data for the purpose of safeguarding the legitimate interests of the person responsible, provided that the interests or fundamental rights and freedoms of the person concerned do not prevail.


Cookies
We use so-called cookies in order to recognize you on a repeated visit to our website and to be able to adapt our offer to your personal preferences.

Cookies are small text files that are stored on a visitor's computer and contain data on the respective user to enable access to various functions. Our website uses both session cookies and permanent cookies. A session cookie is temporarily stored on the computer you use while you navigate through the website. A session cookie is deleted as soon as you close your Internet browser or when your session has expired after a certain time. A permanent cookie remains on your computer until it is deleted. Storing a cookie ensures that you do not have to repeatedly enter your personal settings and preferences each time you visit. This saves you time and makes using our website more convenient for you.

You can delete permanently installed cookies via the settings of your browser. Most browsers accept cookies automatically - so if you wish to suppress the use of cookies, you may need to actively delete or block cookies or prevent the storage of cookies by adjusting your browser software settings. Please note, however, that if you refuse the use of cookies, you may still be able to visit our website, but some functions may be impaired in their operation.

The basis for data processing is Art. 6 Para. 1 letter f DSGVO, which permits the processing of data for the purpose of safeguarding the legitimate interests of the person responsible, provided that the interests or fundamental rights and freedoms of the person concerned do not prevail. Our interest lies in the better design and improvement of the usability of our website and in the optimization of our web offer.


Rights of data subjects
You can request information about the data stored about you under our contact details given above and, under certain circumstances, request the correction or deletion of your data.
You may also have the right to restrict the processing of your data and the right to have the data provided by you released in a structured, common and machine-readable format.
If you have given us your consent to process personal data for specific purposes, you can revoke your consent at any time with effect for the future.
If we process your data to protect legitimate interests, you may object to this processing for reasons arising from your particular situation.
In addition, you have the opportunity to contact a data protection supervisory authority. The authority responsible for us is:
The Hamburg Commissioner for Data Protection and Freedom of Information
Klosterwall 6 (Block C)
20095 Hamburg
Phone: 040 / 428 54 – 4040
Fax: 040 / 428 54 – 4000
e-mail: mailbox@datenschutz.hamburg.de